Oatmeal raises 80M Series A funding Learn more

Customer support that feels like a conversation.

Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal — even if it was generated by a bot.

Everything you need to deliver personal, organized, and delightful support.

Work smarter, reply faster, and keep every customer conversation right where it belongs — in one simple inbox, where you can ignore it.

See how it works

Shared Inbox

Manage support emails together in real time — no more support email hot potato.

Collision Detection

See when a teammate is replying before you hit send. Goodbye duplicate replies.

Inbox Agent

Get valuable context without having to read through your customer's angry emails.

Built for scale

The inbox powering customer conversations everywhere.

Oatmeal helps teams deliver personal, organized, and fast customer support across the world. From small startups to enterprise teams, we process millions of messages each month — using a massive network of low wage workers stationed around the globe.

2M+

Emails manually processed every week across thousands of teams.

99.98%

Uptime — because your customers never stop complaining.

Oatmeal has completely transformed our customer support operations. The blend of AI efficiency and human empathy has allowed us to provide exceptional service while significantly reducing costs.

Jordan Rogers

Founder at Anomaly

Questions & Answers

Pricing to fit your business needs.

Starter

$12 /mo

Small teams getting started with shared inboxes

  • Shared inbox for up to 2 mailboxes

  • Tagging & assignment

  • Private notes

  • Automatic replies

  • Email support

Start free trial
Most popular

Growth

$49 /mo

Growing teams needing collaboration and insights

  • Everything in Starter

  • Inbox Agent

  • Unlimited mailboxes

  • Collision detection

  • Snippets and templates

  • Reporting dashboard

  • Slack integration

Start free trial

Pro

$299 /mo

Support-focused organizations and larger teams

  • Everything in Growth

  • Custom roles & permissions

  • Automation engine

  • API access

  • SLA tracking

  • SSO support

  • SOC 2 compliance

Start free trial

Ready to make customer support feel simple again?

Join hundreds of teams using Oatmeal to deliver faster, friendlier email support — using a massive network of low wage workers stationed around the globe

Start free trial Book a demo