Oatmeal raises 80M Series A funding Learn more

Customer support that feels like a conversation.

Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal — even if it was generated by a bot.

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Powerful features

Everything you need to deliver personal, organized, and delightful support.

Work smarter, reply faster, and keep every customer conversation right where it belongs — in one simple inbox.

Shared Inbox

Keep every customer conversation in one clean, collaborative inbox. A single source of truth is much easier to ignore.

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Inbox Agent

Get valuable context without having to read through your customer's long, angry email thread.

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Built for scale

The inbox powering customer conversations everywhere.

Oatmeal helps teams deliver personal, organized, and fast customer support across the world. From small startups to enterprise teams, we process millions of messages each month — using a massive network of low wage workers stationed around the globe.

2M+

Emails manually processed every week across thousands of teams.

99.98%

Uptime — because your customers never stop complaining.

What our customers are saying

We've given these customers a significant discount in exchange for their honest reviews.

Oatmeal has completely transformed our customer support operations. To be fair, we weren't doing any customer support at all so the bar was pretty low.

Jordan Rogers

Founder at Anomaly

We use Oatmeal's automation features to make cancellation requests disappear into a black hole, improving our retention rates by over 300%.

Lynn Marshall

Founder at Pine Labs

I've been using the spare time that Oatmeal has freed up to work not just one, but two other jobs, all while hitting my core KPIs. My bosses have no idea.

Rajat Singh

Head of Support at Concise

Oatmeal has given us key insights into how much our customers absolutely hate using our product and how we can improve it to stop them from leaving us.

John Walters

CPO at Orbital

As a solo founder, Oatmeal has been a lifesaver. It makes it look like Looply is an actual company with multiple employees, when in reality it's just me and an AI.

Noah Gold

CEO at Looply

Thanks to Oatmeal, we've managed to cut our support costs in half by laying off dozens of employees, while still improving response times and customer satisfaction.

Mark Levinson

COO at Quirk

Questions & Answers

Pricing to fit your business needs.

Starter

$12 /mo

Small teams getting started with shared inboxes

  • Shared inbox for up to 2 mailboxes

  • Tagging & assignment

  • Private notes

  • Automatic replies

  • Email support

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Most popular

Growth

$49 /mo

Growing teams needing collaboration and insights

  • Everything in Starter

  • Inbox Agent

  • Unlimited mailboxes

  • Collision detection

  • Snippets and templates

  • Reporting dashboard

  • Slack integration

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Pro

$299 /mo

Support-focused organizations and larger teams

  • Everything in Growth

  • Custom roles & permissions

  • Automation engine

  • API access

  • SLA tracking

  • SSO support

  • SOC 2 compliance

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Ready to make customer support feel simple again?

Join hundreds of teams using Oatmeal to deliver faster, friendlier email support — using a massive network of low wage workers stationed around the globe

Start free trial Book a demo